Responsible to: Manager Supply Chain Assurance
Team / Department: Operating within Program Assurance
Salary and benefits: TBD and based on experience
Contract: 1 FTE
Location: Flexible, terms to be agreed
Date written: September 2022
ASC is an independent, not-for-profit organisation established in 2010 to set and operate global standards for responsible aquaculture. Certified farmed products are promoted to consumers through the use of its logo.
The aquaculture industry is growing strongly and is already supplying more than half of all seafood consumed worldwide. With this growing demand comes an increased environmental and social footprint. The ASC certification and labelling programme incentivises improved farming practices by promoting the benefits of responsibly farmed seafood and encourages an industry towards achieving environmental sustainability and social responsibility.
The ASC is a growing organisation. We have around 75 people working from various countries, including the Netherlands, UK, Germany, Spain, Australia, Japan, China, Japan, Thailand, Vietnam, Brazil and the US. There are five functional Departments covering: Standards and Science, Programme Assurance, Market development, Marketing and Communication, Administration/Governance. We operate an office in Utrecht (NL) and in London (UK) for staff based in these countries.
The Program Assurance Department is made up of two Teams: 1) Certification Assurance Team, 2) Supply Chain Assurance Team. Together, these teams cover work streams that deal with program assurance management of standards certification and supply chain assurance designed to underwrite the ASC Logo. The Department currently consists of 11 staff, each responsible for a combination of specific projects in addition to ASC program assurance.
We work with aquaculture producers, seafood processors, retail and foodservice companies, scientists, conservation groups and the public globally to promote the best environmental and social choice in farmed seafood. For more information go to www.asc-aqua.org.
The Supply Chain Assurance Team currently manages several projects that improves ASC’s oversight of certified product as it moves from farms, through the supply chain to the end consumer. The so-called Key Data Element (KDE) project provides a digital batch traceability system that carries key production and other product integrity information associated with the certified product as it moves through the supply chain. The project has successfully concluded a beta roll-out in Vietnam, where almost 90% of ASC certified shrimp producers are using the system.
The intent is that the KDE project will have a material and positive impact on the ASC’s quality assurance and traceability requirements, greatly reducing opportunities for non-certified product to be substituted for certified product. Information from the digital platform will also provide clients across the supply chain with unprecedented insight into the supply chain.
This role will work to establish the KDE project as a global initiative and will manage further roll-out into other shrimp producing regions, with producers of other species and service supply chains supplying retail businesses in Europe, the UK, and North America. The project is aligned with the ASC’s continuous improvement commitment, and compliments other initiatives that can verify and underwrite the provenance of the product when it first enters the supply chain.
Role and responsibilities
The Supply Chain Assurance Manager will have knowledge of supply chains and the components that comprise supply chain steps. They will ideally understand the data transactions and processes that are used to underwrite traceability and provenance, along with an understanding of farm site data collections and data management practices. The beta roll out has established initial IT processes, but as the project expands, there will be further build-outs needed to accommodate project growth. As the KDE Project grows, a key component will be understanding and potential aligning with external developments (e.g. WWF TruTrace/Thai government, etc) to determine how these may be integrated into the ASC.
Duties will consist of:
- Further development of IT System (Radix) to assign new client users and provide first line of support to users, including fielding questions about the ASC Key Data Elements, definitions, and data entry.
- Manage, train, and support the work of in-country coordinators, responsible for initial on-boarding of new clients.
- Develop data quality and review protocols to conduct regular checks for errors and interact with Certificate Holders to investigate corrections.
- Continue project development based on feedback and lessons for system improvements.
- Collaborate with ASC’s data and IT staff to develop new configurations of the KDE system and ensure alignment with other incoming data sources.
- Liaise with IT companies, attend design meetings.
- Liaise with other ASC teams on the Key Data Element project.
- Liaise with GDST, other NGOs, partners.
- Design ways companies can process, manipulate, and visualise/use their own data exported from ASC IT systems (Tableau, SAP analytics, Excel, Other)
- Maintain document control and procedures as the project evolves.
- Provide data oversight through database maintenance and design, development of data standards, and data analysis.
Desired Education and Experience
- Proven experience working with product supply chains, ideally involving seafood.
- Required: Technical knowledge of database development and management (e.g. MS Access, SQL,XML, SAP Hana)
- Ability to manage multiple work streams, be organized and work independently, systematically and to make pragmatic decisions.
- Critical thinking / experience evaluating technical information and ability to self-manage multiple work streams.
- Desirable: Statistical analysis and data visualization experience
- Desirable: Experience of working with NGO’s and/or Standard Setting Organizations and an understanding of issues in seafood sustainability and the role farm certification plays in these initiatives.
- Languages: Fluent in spoken and written English essential and fluency in Spanish or other languages strongly desired.
- Due to the nature of our global business there may be requirement to be available for evening meetings due to time zone differences.
- And not unimportant …be an enthusiastic, self-motivated and fun colleague to work with!
Please e-mail a cover letter and CV (in English) to: firstname.lastname@example.org by 30th September 2021.
Selection process: Your CV and cover letter will be reviewed. A short list of candidates will be invited to take part in interview.
We want to be an inclusive and diverse employer of first choice reflecting the global community and therefore particularly welcome applications from all under represented groups.